NYRA continues to have a maddeningly frustrating antiquated reserved seating process. There is no internet on-line option to buy tickets from NYRA. I can easily (at a steep price of course) obtain NY Mets or Yankees tickets on line at the team websites. Heck last week in a matter of minutes I was able to buy tickets to the local minor league Class A team (Tri-City Valley Cats) playing in Troy NY on the Teams website and was able to print them on-line at no additional charge. Telephone sales-nope-NYRA does not believe in using that form of technology either.
Instead in January of '09 I had to fill out by hand a ticket application and mail it in with a check payable to NYRA for the full amount of desired seating. Then NYRA will deposits my check in a NYRA account with the clear warning written on the application of:
"Depositing your check does not guarantee seating. NYRA will not mail any ticket until at least twenty days after your check was deposited to permit your check to clear. If you do not receive seating NYRA will return your funds"
My check was cleared on 01/19/09. It is now 180 days and still no tickets. A honest mishap you think? No, this is regular procedure for NYRA. Tickets are not mailed out till mid- June with a slow roll out of tickets to all customers. Customers who order tickets for every day of the meet get mailed out first with those suckers who only ordered for select dates forced to sweat it out and wait by the mailbox. Should you have the courage to call the NYRA ticket office, brace yourself for the rudeness you will receive for having the audacity to inquire about your tickets.
Last year my tickets were received 2 days before the meet. I was also owed a refund, which I did not receive until August last year. I was not given any escrow interest on my refund, apparently NYRA gets to keep that.
Oh, and should you be looking for Day of Sale tickets, NYRA ends a long tradition- reserved seats will no longer be available this year at the Holiday Inn on Broadway in Saratoga. You can buy them at the box office on the track-CASH only of course.